Q: It’s very early in my program, why should I bring in a design consultant now?
A: By bringing an Industrial Designer into your project at the earliest point possible, we bring experience from many different situations that can save you time and money.

Q: What happens if my program requirements or goals change?
A: If your project requirements change beyond what can be addressed by the original proposal, we supply you with an addendum that specifies the changes, where they came from, and how they will affect the proposal’s fees or timing (up or down, sooner or later) for your approval before any new work begins. If the change is extreme, our proposals include an “escape” clause that allows you to end a project at any time if the need arises.

Q: Does MH&P have its own production facilities?
A: We work very closely with a number of vendors in a range of materials and processes to get you what you need when you need it but MH&P is not a manufacturing operation.

Q: What guarantee do I have that what I get will fit my needs?
A: We have a program to address your guarantee concerns. However a non-disclosure agreement may be necessary so we ask that you contact us for more information or click here to be taken to our registration page.

Q: What does it cost for MH&P to come in, review the program, and determine what needs to be done?
A: If you are within driving distance of the NY/NJ metropolitan area, the review meeting is free. If we need to fly, or if an overnight stay is necessary, we only charge our travel and expense costs.

Q: How do you handle “long-distance” projects?
A: Long-distance projects are easier than ever these days; with web conferences, email, and overnight courier services, we have found that distance doesn’t present the challenges it once did.

Q: How do I keep my project or idea secret?
A: A Non-Disclosure Agreement (either yours or ours) is a typical part of our working arrangement and we sign one as part of nearly any project we work on.